Legal

Disclaimer

IMPORTANT NOTE: By using this website and/or purchasing any of our programs, products, and/or services, you are voluntarily agreeing to this Disclaimer, and you are legally agreeing that you have read, understand, and fully consent to the terms below. If you have any questions about any of these Disclaimer terms, please contact us at info@ridaxng.com before using our website, or purchasing any of our programs, products, and/or services.

By entering this website, or purchasing or using our blog, e-mails, videos, programs, services, and/or products from or related to RIDAX NG, you are implicitly agreeing to accept all parts of this Disclaimer. Thus, if you do not agree to the disclaimer below, STOP now, and do not use our website, blog, e-mails, social media, videos, programs, services, and/or products (collectively "Website, Programs and Services").

For Educational And Informational Purposes Only

The information contained in our website, blog, guest blogs, e-mails, videos, programs, services and/or products is for educational and informational purposes only, and is made available to you as self-help tools for your own use. We share general pest-control concepts, product guidance, application directions, documents, and other related information aimed at helping you take effective, safe action against pest infestations in your own home, school, hotel, hospital, barracks, office or business.

Nothing on this website constitutes professional pest-control consulting for a specific site, nor does it replace a physical inspection by a qualified fumigation professional where an infestation is severe, structural, or involves a regulated premises such as a food-production facility.

Not Medical, Veterinary Or Legal Advice

The information contained in this website or provided through our blog, e-mails, videos, programs, services or products is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own physician, nurse practitioner, dermatologist, pharmacist, veterinarian, or any other licensed professional.

RIDAX products are pesticides and pest-control products. They are not medicines, not medical devices, not veterinary medicines, and not treatments for any human or animal disease, skin condition, bite reaction, allergy or infection.

  • Bed bug, cockroach, mosquito and termite bites or infestations can cause skin irritation, allergic reactions, anxiety and sleep deprivation. If you or a family member have a reaction, consult a qualified health professional.
  • Our Ticks & Fleas kit is a topical pest-control product for dogs. It is not a veterinary medicine and does not treat tick-borne disease, skin infection, fever or any illness. If your dog is unwell, scratching severely, losing hair, feverish or showing signs of infection, see a veterinarian.
  • Never apply any RIDAX product to human skin, to open wounds, or internally.

Product Use, Safety And Responsibility

RIDAX products must be used exactly as directed on the pack and on the product page. Before use, you are responsible for reading the directions, and for the following:

  • Keep all products out of the reach of children, and away from food, drink, utensils, animal feed and water sources.
  • Do not eat, drink or smoke while applying. Wash hands after application.
  • Ventilate treated rooms before reoccupying them. Our products are formulated with a very mild smell and, in the case of the cockroach bait, no vapour, no mess and no odour — but ventilation is still good practice.
  • Do not spray onto bedding, pillows, mattresses in direct contact with skin, food-preparation surfaces, or pets. Apply to cracks, crevices, frames, skirting, furniture joints and hiding places as directed.
  • The Termite Killing Concentrate must be diluted exactly as directed — 100 ml to 10,000 ml (10 litres) of water. Never use it undiluted.
  • The cockroach bait sachets are to be opened and poured where cockroaches hide (under sinks, behind toilets, behind appliances). Do not leave loose bait where children or animals can reach it.
  • Store in a cool, dry place away from direct sunlight. Dispose of empty containers responsibly and in accordance with local waste regulations. Do not re-use containers for food or water.
  • If a product is swallowed, gets into the eyes, or causes a reaction, seek medical attention immediately and show the product label.

You accept full responsibility for how you store, handle, dilute, apply and dispose of these products, and for the safety of the people, animals and premises in which you use them.

Not Evaluated By NAFDAC Or The FDA For Any Therapeutic Claim

Statements and product benefits on this website describe pest-control performance. They have not been evaluated by the Food and Drug Administration, and are not intended to diagnose, treat, cure, or prevent any disease, or to be considered medical, psychological, or veterinary advice. Regulatory status, registration and certification for any specific product vary by country; where registration numbers apply they are shown on the product packaging. If you require documentation for a specific market, email info@ridaxng.com.

Pest Results Vary — No Guarantee Of A Specific Outcome

Our published guarantee is a brand promise about the standard we hold ourselves to: "To keep your Homes, Schools, Hotels, Barracks, Offices, Hospitals ABSOLUTELY Pest-free!" It is not a warranty that every treatment will succeed in every circumstance.

Actual results depend on many variables outside our control, including but not limited to: the species and strain of pest; the severity, age and spread of the infestation; whether the breeding nest and harbourage points were located and treated; the extent of re-infestation from neighbouring units, adjoining buildings, second-hand furniture, luggage or visitors; whether the directions were followed in full, including coverage, dilution ratio, number of applications and retreatment intervals; the condition and construction of the premises; temperature, humidity and cleaning routines after treatment; and whether surrounding areas were treated at the same time.

Published performance figures quoted on this website — for example that the bed bugs spray "remains active for up to 6 months after application", or that the cockroach bait is "up to 12 months active" — describe the residual activity of the formulation under proper application and normal conditions. They are not a promise of a pest-free period for any individual property.

Severe, long-established or structurally complex infestations may require repeat applications, treatment of adjoining units, or a professional fumigation service in addition to a do-it-yourself product. Where we become aware that a case needs more than our products can deliver, we will tell you.

Personal Responsibility

We aim to accurately represent the information provided by our website, blog, e-mails, videos, programs, services, and products. You are acknowledging that you are participating voluntarily in using our website, blog, e-mails, videos, programs, services, and/or products, and you alone are solely and personally responsible for your results and for your use of our products. You acknowledge that you take full responsibility for the safety and well-being of yourself, your household, your children, your animals, your employees, your guests and your property, and all decisions now or in the future.

No Guarantees Of Business Results For Partners

For agents, closers and distribution partners: our role is to support and assist you in reaching your goals through training, product information, promotional materials and order allocation, but your success depends primarily on your own effort, motivation, commitment, capital, territory, market conditions and follow-through.

We cannot and do not guarantee that you will attain any particular income, turnover, margin or business result, and you accept and understand that results differ by each individual. Partnership minimums (Bronze ₦210,000 · Silver ₦500,000 · Gold ₦1,000,000 · Platinum ₦10,000,000) are the cost of stock at the applicable tier, not an investment return. Free-product incentives (5%, 7.5% and 10% respectively) are additional product, not cash. Regional distributorship is granted at RIDAX's discretion based on turnover volume per quarter and is not guaranteed to any partner. No statement made by any RIDAX staff member, agent, closer or partner may be relied upon as an earnings projection.

Testimonials

We present real-world experiences, testimonials, and insights about other people's experiences for purposes of illustration only. The testimonials, examples, and screenshots used are of actual customers and partners and the results they personally reported. Each has been shared with us voluntarily and is published with the individual's first name and location where given.

They are not intended to represent or guarantee that current or future customers or partners will achieve the same or similar results. Rather, these stories represent what is possible with our products and partnership. Each of these unique stories, and any and all results reported in them, are the culmination of numerous variables, some of which we cannot control.

Testimonials are not paid endorsements unless expressly stated, and are not a substitute for the product directions, this Disclaimer, or professional advice.

Assumption Of Risk

There are sometimes unknown individual risks and circumstances that can arise during the use of our programs, services and/or products that cannot be foreseen and that can influence or reduce results. We are not responsible for your personal actions or choices before, during or after the use of any of our programs, services and/or products.

You understand that any product, suggestion, or recommendation is to be taken at your own risk, with no liability on our part. You accept full responsibility for the consequences of your use, or non-use, of any information provided by us through any means whatsoever. Your use, or non-use, of this information is at your own risk, and you absolve us of any liability or loss that you, your family, your children, your animals, your employees, your guests or your business may incur from their or your use, or non-use, of the information provided.

No Liability

We do not assume liability for any accidents, delays, injuries, illness, allergic or chemical reaction, damage to property, fabric, furniture, flooring, paintwork, plants, crops, animals, loss of stock, loss of profit, or loss or damage arising from: any private or commercial fumigation, workshop or training; the use, misuse, over-application, under-application, incorrect dilution or incorrect storage of any RIDAX product; food preparation, handling or storage in treated areas; or instructions for immediate or later use.

We do not assume liability for accidents, delays, injuries, illness, disease, loss or damage due to any act or default of any company, organisation or person affiliated with us in any way who is engaged in rendering a service or carrying out arrangements, delivering products, or providing training in any location — including any delivery agent, distribution partner, closer, chemical dealer, pesticide shop, super mart, pharmacy, fumigation company, hotel, school, hospital, barracks, office, private home, or outdoor setting.

We are not liable for your choices of treatment, product, dosage, application method, timing, or for combining our products with other chemicals or treatments. In the event that you use the information provided through our website, blog, e-mails, videos, programs, services, and/or products, we assume no responsibility.

To the maximum extent permitted by law, our total liability in respect of any product shall not exceed the amount you paid for that product. Nothing in this Disclaimer limits or excludes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for defective product under applicable consumer-protection law, or for any other liability that cannot lawfully be limited or excluded.

Every Effort

Although every effort is made to ensure the accuracy of published information on or through our website, blog, product pages, application directions, dilution ratios, pricing, stock availability, partnership tiers and programs, the information may inadvertently contain inaccuracies or typographical errors. We are not responsible for the views, opinions, or accuracy of facts referenced in our website, blog, e-mails, videos, programs, services and products. Every effort has been made to present you with the most accurate, up-to-date information, but because formulations, regulations, pricing and stock levels change, we cannot be held responsible for the accuracy of all content at all times. Prices and availability shown on this website are subject to change without notice, and an order is only confirmed once we have acknowledged it.

Release Of Claims

We will not be held responsible in any way for the information that you request or receive through or on our website, blog, e-mails, videos, programs, services and/or products. In no event will we be liable to any party for any direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on this website, blog, e-mails, videos, programs, services and/or products; including, without limitation, any lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, damage to property, or any other loss, illness, physical or mental condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.

No Warranties

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied or statutory, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade. We do not warrant that this website will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or other harmful components.

Governing Law

This Disclaimer and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, and the courts of Nigeria shall have jurisdiction.

Contact

Questions about this Disclaimer? Email info@ridaxng.com, call or WhatsApp +234 916 367 6511 (Monday – Sunday, 9:30 AM – 6:30 PM), or use the contact form (/contact/).

Related pages: Terms and Conditions (/terms-and-conditions/) · Privacy Policy (/privacy-policy/) · Refund Policy (/refund-policy/) · Delivery Policy (/delivery-policy/) · FAQs (/faqs/)